The necessity of curators
As the noise gets louder, curators double down on their efforts to focus on the essentials
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The walls of innovation
It requires sustained effort to move innovation from a poster on the wall to conversation and action in the hall
For a platform, how much control is too much control?
Commercial platforms that grew on the internet—from Facebook to Twitter, Airbnb to Oyo, Uber to Ola, Swiggy to Zomato—are struggling to find a balance
How to battle a demand slowdown
In a slowdown, consumers become more choosy. Are auto majors doing enough to develop and launch next generation cars that today’s consumers find desirable?
An inquiry into Agility
Implementing agile principles isn’t easy. It needs leaders who feel secure letting go of power and trusting the team to discover where may answers lie
Algorithmic War is upon us
China and the US are already locked in a race to become the AI superpower. China seems to have a lead. It is creating an ecosystem for AI through state sponsorship and the innovations by entrepreneurial ventures
Bharat is watching this. Is your brand watching too?
Business As Usual marketers are blissfully insulated from what’s happening on TikTok, an app that has at least 200 million of their own core customers hooked
Spot change as it happens gradually. Or get swept away suddenly
When we miss seeing the small shifts that happen by the passing minute, we get presented with the big disruption one fine day
Learning to stay relevant
Bridging the knowledge gap in a changing world, how leaders stay relevant, and the method behind Roger Federer’s magic
The Tao of customer service
The job of a customer service executive is not just to solve a problem, but also to ensure that the problems don't repeat ever again
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